Since March 2026 logo

Since March 2026

Building a scalable hiring function with HPS/PayMedix

7
successful hires during initial term
5
month initial term, now extended
5
departments supported across executive leadership, finance, IT, sales, and operations
2 weeks
fastest close

An embedded recruiting partnership that expanded capacity, strengthened hiring decisions, and created a repeatable system for future growth.

When Fresno Summit Advisors first connected with Tom Policelli, CEO of HPS/PayMedix, the company was operating without a dedicated internal recruiting function. Tom described an opportunity to bring greater structure and consistency into their hiring process. The challenge was not simply candidate sourcing; it was creating a scalable hiring system.

Following a recent fundraising round, HPS/PayMedix entered its next phase of growth with a deliberate approach to building the talent and people capabilities needed to support its expansion. Fresno Summit stepped in as an embedded recruiting and talent advisory partner, supporting the company’s searches since mid-March 2026. The engagement has extended beyond full-cycle recruiting to include role calibration, structured interviewing guidance, candidate evaluation, reference checking, executive decision support, onboarding coordination, and recruiting infrastructure designed to support future hiring.

During the initial five-month engagement, Fresno Summit supported seven successful hires across critical functions and executive-level searches. With five roles currently open and three additional searches expected later this year, HPS/PayMedix has continued the partnership beyond the initial engagement, reflecting the value and success of the work to date.

The evolution
A more structured and consistent hiring approach, with clearer standards, stronger alignment, and defined ownership across the recruiting process.

Recruiting support for a growing healthcare payments business

HPS/PayMedix is a healthcare payment and financing company that combines HPS, a Wisconsin medical provider network, with PayMedix and TempoPay, national solutions designed to simplify the financial experience of healthcare. Its hiring needs spanned specialized healthtech and fintech talent markets, with different requirements for industry expertise, leadership, and location. The team wanted a recruiting partner who could work closely with executives and hiring managers, reach relevant candidates, and manage the work required to move searches forward.

Fresno Summit joined as an extension of the team, combining hands-on recruiting with practical guidance on role requirements and hiring decisions. Leaders retained ownership of final hiring decisions, while Fresno Summit owned and drove the recruiting process from search strategy through candidate evaluation and close.

How the partnership worked

Align each search with the business need
We worked with hiring managers to define success in the role, clarify essential qualifications, and calibrate compensation and location expectations. Those decisions shaped the search strategy and candidate evaluation criteria.
Run the recruiting process
For the searches we managed, we handled sourcing, application review, screening, candidate communication, interview coordination, and offer support. Regular talent discussions kept hiring managers informed and helped move decisions forward.
Give interviewers useful decision tools
We developed role scorecards, competency-based interview questions, and structured debriefs so teams could compare evidence against the same role requirements. We also supported reference checks and compensation discussions.
Build resources the team can keep using
We created a centralized recruiting hub with process guides, interview materials, job-posting templates, and reference-check resources, alongside candidate communications in the existing applicant tracking system and onboarding handoffs.

Seven hires and our role in each

Fresno Summit supported HPS/PayMedix in completing seven hires across executive, operational, financial, commercial, and technical functions. Our involvement varied by search, from directly sourcing candidates and managing searches end to end to strengthening interview processes and helping the team move quickly on high-priority talent.

Executive Leadership Team - National Provider Contracting & Network DevelopmentDirectly sourced the hire and supported the search from kickoff through offer close.
Provider OperationsDirectly sourced the hire and managed the search through offer acceptance.
Claims Processing OperationsDirectly sourced the hire and supported the search from kickoff through offer close.
Finance & AccountingManaged the search through offer acceptance. Fresno Summit also identified opportunities to expand HPS/PayMedix’s LinkedIn job visibility, helping increase candidate traffic and applications through LinkedIn.
Sales OperationsManaged the search through offer acceptance and provided the hiring manager with multiple strong finalists to support the final hiring decision.
Client Account ManagementSupported interviewing using the updated process for a referred candidate that allowed a streamlined close within 2 weeks.
Technology & EngineeringFresno Summit helped accelerate the interview process for a highly sought-after candidate introduced by another agency, enabling HPS/PayMedix to move quickly while maintaining a thorough evaluation. Leveraging his background in tech recruiting, Fresno Summit’s founder also participated as a key final interviewer, providing additional assessment and decision-making support for the CEO.

Active and upcoming searches

Following the initial five-month engagement, Fresno Summit continues to support HPS/PayMedix across a growing range of critical and specialized searches, including:

  • Executive technology leadership
  • Product and fintech
  • Financial operations and payments
  • Sales and business development

The continued partnership reflects Fresno Summit’s ability to support hiring across both senior leadership and specialized functional roles.

Recruiting capacity built for the next stage of growth

HPS/PayMedix has entered a new phase of growth as the business expands beyond its heritage market and builds deeper relationships with national carriers, large hospital systems, and other healthcare partners. That growth is also creating demand for more specialized talent, including executive leaders and operators with deep expertise in fintech, payments, money movement, healthcare partnerships, and scalable technology solutions.

Fresno Summit helped HPS/PayMedix build the recruiting capacity needed to support that expansion. In addition to managing day-to-day recruiting across key searches, Fresno Summit introduced clearer role criteria, more consistent interview materials, and centralized hiring guidance that can support future searches as the organization continues to scale.

By taking ownership of the recruiting process, Fresno Summit also enabled HPS/PayMedix leaders to spend more of their time evaluating candidates, making hiring decisions, and focusing on the broader business priorities driving the company’s next phase of growth.

Put dedicated recruiting support behind your hiring plans

Fresno Summit Advisors provides embedded recruiting and talent operations, executive search, and contingency recruiting for startups and growing companies. Tell us which roles you need to fill and how much support your team needs. We’ll help you identify the right engagement to meet your needs.

Ready to build the team for your next stage of growth?

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