Guide
Good Questions. Better Career Decisions.
Fresno Summit Advisors · 8 min read · By Chenée Robbertze
When you’re interviewing for a new job, it’s easy to spend all your time thinking about the questions the interviewer might ask you. What will they ask about my experience? How do I explain that gap on my resume? What if they ask something I don’t know? But there’s another side of the interview that candidates should spend more time thinking about: What do I need to ask them? An interview isn’t only about a company deciding whether you’re right for the role. It’s also your opportunity to understand whether the company, the manager and the role are right for you. When I interviewed for my current role, one of the things I wanted to understand was whether proper training would be provided. I knew there would be a lot to learn, and I wanted to know that I’d have the support and guidance to succeed. Looking back, I’m glad I asked. Since joining Fresno Summit Advisors, I’ve realised that the right questions can uncover things a job description simply can’t tell you. If I were interviewing today, these are some of the questions I’d be asking.
The quick takeaway
Ask for examples. Specific stories about how a team works reveal more than broad promises about its culture.
“What does training and onboarding look like?”
This would still be one of my first questions.
Starting a new job is already a big adjustment. You’re learning new systems, processes, people and expectations.
Ask how the onboarding process works, what training is provided and who you’ll be learning from.
And don’t be afraid to ask what happens if you don’t understand something. This is a mistake I’ve made many times in my previous experiences.
To me, being given the opportunity to learn is incredibly important.
Knowledge gives you confidence, and confidence goes a long way in your career.
“How would you describe your management style?”
Your future manager can have a huge impact on your experience in a role.
For me, I believe a manager should also be a leader and a teacher. Someone who is willing to guide you, help you develop and give you the tools to become better at what you do.
That doesn’t mean they need to hold your hand through everything. Good leadership should ultimately help you become more confident and independent.
Ask how they communicate with their team, how they give feedback, how often you’ll have one-on-ones and how they approach developing their people.
“What does success look like in this role?”
The job description might tell you what you’ll be responsible for.
It doesn’t always tell you what your manager considers successful.
Ask what they’d like you to achieve in your first few months.
What would make them say, “This person is doing a great job?”
This can help you understand the expectations before you accept the role.
“What opportunities are there to learn and grow?”
This was important to me when I was considering my current role. I wanted to understand what my future could look like.
I wasn’t only looking for a job. I wanted an opportunity where I could learn, grow and have a team to be proud of.
Ask about opportunities to take on new responsibilities, develop your skills or be exposed to different areas of the business.
You don’t necessarily need a promotion waiting for you.
Sometimes growth simply means being given the opportunity to learn something you didn’t know before.
“What is the team and work environment like?”
You spend a significant amount of your time at work, so the people you work with matter.
Ask:
- How does the team communicate?
- How do people collaborate?
- How are disagreements handled?
- Who would I be working with most closely?
- What is the day-to-day environment actually like?
I’ve learned that getting to know your colleagues matters.
People aren’t just job titles. Understanding the people around you can make a huge difference to how effectively a team works together.
“How do you handle mistakes or when someone is struggling?”
Nobody gets everything right all the time, especially when they’re learning something new.
I’d like to understand how a potential manager responds when something doesn’t go according to plan.
Do they use it as an opportunity to teach? Do they provide feedback? Do they help the person understand what went wrong? Or do people feel afraid to admit they need help?
For me, patience and a willingness to teach are important qualities in a manager. I’d want to know that I could ask questions, learn from mistakes and continue improving.
“Why is this role open?”
This is a simple question that can give you a lot of context.
Is the company growing? Is this a newly created position? Did someone leave? Is the team expanding?
Understanding why the position exists can help you understand the bigger picture behind the opportunity.
But don’t just ask the question.
Listen to the answer.
Pay attention to the answers
This is probably the biggest lesson I’d take away.
The questions you ask aren’t there to fill the last ten minutes of an interview. They’re an opportunity to gather information.
Listen to how the interviewer responds.
Are they specific? Do they give you real examples? Do their answers match what you’ve heard throughout the interview?
And pay attention to whether you feel comfortable asking questions in the first place.
You’re learning about them at the same time they’re learning about you.
You’re interviewing them too.
You’re making a career decision
I think this is something candidates sometimes forget.
When you’re looking for a job, it’s natural to focus on getting the offer.
But getting an offer doesn’t automatically mean you’ve found the right opportunity.
You need to think about the manager, the people you’ll be working alongside, the learning opportunities, the expectations and the environment you’re stepping into.
For me, I’d want to know that my manager is fair, patient, willing to teach and genuinely interested in building a strong team.
Those things might not appear anywhere in the job description.
That’s why asking good questions matters.
You’re making sure you have enough information to make a career decision that makes sense for you.
So the next time an interviewer asks:
“Do you have any questions for us?”
Don’t see it as the end of the interview.
See it as your opportunity to start interviewing them.
Put it into practice.
- Choose three questions that matter most to you.
- Ask follow-up questions when an answer is vague.
- Capture examples while they are fresh.
- Separate what you heard from what you are assuming.